Student Services
How Universities Can Adapt to Meet Changing Student Needs
James Laing
Senior Research Associate
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At a time when less than half of people in the UK believe that pursuing a degree is still worthwhile for young people, the field of Higher Education (HE) is facing unprecedented scrutiny. As concerns grow around the value for money that degrees offer – particularly with some undergraduate courses failing to yield above-median salaries – students are increasingly exploring alternative routes.

This shift in perception highlights the urgent need for universities to adapt to the evolving expectations of today’s students. To remain relevant and competitive, institutions must rethink their approach to learning, offering modern, flexible experiences that resonate with a generation seeking more from their degrees than just a piece of paper.

Universities must adapt as fewer young people see degrees as a worthwhile investment.

The Changing Landscape of Higher Education

As the cost of university continues to rise and demand for real-world experience grows, apprenticeships and alternative pathways are becoming more attractive options for students. With many young people now prioritising practical skills over theoretical learning, the appeal of these routes is clear – especially when they often come without the financial burden of a degree. This shift is already making waves, with employers increasingly relaxing degree requirements and focusing on real-world experience instead – the share of job listings requiring a degree has fallen by a third in the last five years.

This presents a significant challenge for universities. Traditional enrolments are declining, and institutions must now work harder to demonstrate the value of a degree in this shifting landscape. After all, despite these changes, Higher Education still holds substantial value. A degree continues to offer long-term benefits in terms of earning potential, critical thinking, and personal growth – skills that are vital in an evolving job market.

 In a rapidly changing economic climate, universities must balance academic learning with career-focused skills.

Why Modernisation Matters for Today’s Students

In this increasingly competitive environment, it’s vital for universities to make strides to transform the student experience. Modernisation is about making learning relevant, with digital tools and real-world applications that connect coursework to future careers, ensuring students remain motivated and engaged.

Beyond academic performance, universities must also address students' emotional, mental, and financial needs. By offering holistic support services – from mental health counselling to career mentoring – institutions can help students thrive both personally and professionally, equipping them with the skills they need to succeed long-term.

Strategies for Modernising the Student Experience

To keep up with the needs of students, universities must adopt strategies that go beyond the classroom and truly enrich the entire student journey. By embracing innovative approaches, institutions can create a more dynamic and supportive environment, tailored to meet the needs of their learners.

Flexible Learning Options

Students are juggling multiple responsibilities, from part-time jobs to family commitments,  so flexibility is more important than ever. By offering hybrid and online learning models, universities give students the freedom to manage their schedules and learning preferences. This blend of in-person and virtual experiences allows learners to stay engaged without sacrificing their personal lives, giving them the tools to succeed both academically and emotionally. 

Leveraging Partnerships

Strong industry connections are a game-changer for student development. Building strong relationships with industry partners opens up real-world learning opportunities for students. Through work placements and internships, universities can help students gain valuable experience and develop skills that are in high demand. These real-world learning opportunities allow students to apply classroom theory in professional settings, enhancing their employability and creating networking opportunities. These efforts should be supported by robust career services support resources to help students make a running start in their chosen fields. 

Enhancing Social Connections

University life is about more than just academic achievement – it’s also a time for students to develop social skills and build social connections that will last a lifetime. Fostering a vibrant campus culture through clubs, events, and social spaces helps students feel connected and part of a community. By encouraging participation in extracurricular activities, universities can create a more inclusive and engaging environment where students thrive both personally and socially.

Prioritising Mental Health and Wellbeing

Alongside academic support, students also require resources to manage the pressures of university life. Universities must offer a broad spectrum of support, from accessible counselling services to wellbeing workshops and financial guidance. These are vital in ensuring students’ mental and emotional health. By providing comprehensive support, universities can help students navigate challenges and maintain their wellbeing, leading to better academic performance and overall satisfaction.

Higher Education professionals play a vital role in shaping the student experience of the future.

Conclusion

As the needs and expectations of students continue to evolve, universities must adapt to keep pace. By embracing flexible learning options, fostering strong industry partnerships, and providing holistic support systems, institutions can not only improve student engagement but also boost retention. Modernising the student experience is no longer a choice – it’s a necessity for universities that want to remain competitive and meet the demands of today’s learners.

HE professionals have a unique opportunity to lead this change. By rethinking traditional approaches and incorporating innovative strategies, they can create a learning environment that truly supports students both academically and personally. The time to act is now – by taking proactive steps, universities can ensure they are well-positioned to thrive in this new status quo.

About GoodCourse

Universities use GoodCourse to improve student outcomes by delivering impactful training courses, built for today’s students – by pairing social-media-style content with expert research.

From mental wellbeing to enhancing social connections, institutions trust GoodCourse to provide students and staff with the tools they need to build safer, more inclusive campuses.

Talk to a member of our team today to learn about how other universities are improving student outcomes, student safety, and meeting regulatory requirements.

FAQs
What are the key challenges universities face in adapting to changing student needs?

Universities must balance the demand for modern learning experiences, such as flexible learning models and real-world applications, while also addressing students' holistic needs, including mental health and financial support.

What are the alternatives to university, and how are they impacting enrolment?

Alternatives such as apprenticeships and online courses offer students practical experience and lower costs. More students are considering these options due to financial concerns and the opportunity to gain hands-on experience. Universities must adapt to this trend by offering competitive, flexible options that prepare students for the workplace.

How do universities benefit from modernising the student experience?

Modernising the student experience helps universities attract and retain students, build stronger alumni networks, and improve academic outcomes, all of which contribute to a stronger institutional reputation and long-term success.

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