Student Services
These Universities are Leading in Tackling the Skills Gap: See What They’re Doing
Hannah West
Research Lead
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In UK Higher Education, Student Services professionals are on the front lines of preparing students for the working world. But in recent years, there’s been a lot of discourse about the “UK skills gap” – that frustrating mismatch between the skills employers need and the skills job-seekers (including graduates) currently have. 

Employers often lament they “can’t find people with the right skills,” while many graduates struggle to land roles commensurate with their education. This gap isn’t just an abstract policy buzzword; it’s a real challenge affecting the economy, businesses, and students’ futures. 

So, what is the skills gap, and how can universities – especially student support and employability services – lead the charge in closing it? Let’s dive in with a closer look at the data and some practical solutions.

Employer-reported skill-shortage vacancies increased significantly from 2011 to 2022 – but what can be done?

Understanding the UK Skills Gap: Stats and Trends

At its core, the skills gap refers to positions going unfilled or under-filled because candidates lack the required skills, qualifications, or experience. It’s a growing problem; in fact, more than 6 in 10 UK organisations are currently facing skills shortages. In raw numbers, hard-to-fill vacancies ballooned from around 127,000 in 2011 to nearly 850,000 by 2022. Clearly, the gap between the skills employers seek and those available in the labour market has widened dramatically over the past decade.

This isn’t limited to one field – the shortages span industries and sectors. Here are a few sector-specific snapshots illustrating the challenge:

  • Digital/Tech: Demand far outstrips supply for tech skills. 93% of UK businesses report a gap in IT skills in the current job market​, and nearly half of companies struggle to hire for roles requiring data skills​.
  • Green Economy: The push toward net-zero and sustainability is creating new roles – and a shortage of qualified workers to fill them. Analysis suggests the UK faces a green skills gap of ~200,000 workers needed in fields like renewable energy, nuclear, and hydrogen by the end of this decade​. Without rapid upskilling and training, the growth of green industries could be constrained by a lack of skilled labour​.
  • Healthcare: Similarly, healthcare faces well-documented workforce shortages. The NHS could be short up to 250,000 healthcare staff by 2030 if current trends continue. From nurses to technicians, training enough qualified professionals is a critical challenge. This is as much a skills pipeline issue as it is a recruitment one – and universities play a key part in building it.
Tech, green economy and healthcare are just a few of the sectors experiencing the repercussions of the skills gap.

Why Universities Need to Step Up

The HE sector has a huge role to play in tackling this crisis. Universities produce the graduates who will become the workforce of tomorrow – so if there’s a gap between what graduates can do and what employers need, universities have an opportunity (and arguably an obligation) to bridge it. A recent call from the National Centre for Universities and Business put it plainly: a cohesive plan to fix the skills gap must involve educational institutions working alongside businesses and policymakers to equip our workforce with the skills needed in today’s economy. In other words, universities are essential players in the solution.

This benefits universities too, from boosting institutional rankings, to enhancing their reputation and bolstering stronger industry partnerships. These collaborations open the door to new opportunities like research funding and employability initiatives, all while reinforcing the university’s role in driving economic and social impact.

Crucially, the path forward goes beyond tweaking curricula. It’s about a culture shift in HE to prioritise employability and skills development alongside academic learning. Many UK universities are already moving in this direction, adopting a “whole university” approach to employability. This means not seeing career preparation as an afterthought, but embedding it throughout the student journey.

Universities leading the charge now will be prepared for the job market of the future.

Leading by Example: Universities Bridging the Gap

The good news is that across the UK, numerous universities have started innovative programs to boost student development and graduate employability. These real examples show how institutions can lead in tackling the skills gap:

  • Embedding Career Skills in Curriculum: At the University of Winchester, the Psychology Futures initiative integrates employability at every level, including compulsory career-related modules each year and personal tutoring. This culminates in one-on-one career coaching for every final-year student​. The impact was measured in a recent survey, which found that 85% of Winchester’s final-year psychology students said they value the embedded employability content, and over 80% felt it helped them explore career options​ – a strong validation of this approach.
  • Dedicated Employability Programs and Awards: Some institutions go further by offering stand-alone programs to develop professional skills. For example, the University of Huddersfield offers all undergraduates on three-year degrees access to their Global Professional Award program, covering wellbeing, enterprise, and employability skills​. By offering such structured opportunities, Huddersfield aims to level the playing field and reduce attainment gaps between students from different backgrounds
  • Real-World Experience and Industry Exposure: There’s no substitute for hands-on experience, and leading universities know it. Leading UK universities have traditionally made work placements or industry projects a mandatory part of courses to equip students with practical skills. Regent’s University London, however, takes a slightly different tack by fostering entrepreneurship: 26% of their graduates go into self-employment, so Regent’s runs a Founders’ Programme where alumni entrepreneurs return to mentor current students. They’ve even partnered with a local incubator to launch an innovation lab on campus​. This kind of university-industry collaboration directly exposes students to the startup world and innovation skills.
Conclusion: Universities at the Forefront

Tackling the UK’s skills gap is a complex challenge, but universities – especially student services professionals – are uniquely positioned to lead on it. 

This isn’t just about improving graduate employment rates – it’s about HE fulfilling its role as an engine for economic growth, innovation, and social mobility. The skills gap may be significant, but with proactive, collaborative action, it's a challenge UK universities are more than ready to meet.

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FAQs
1. What is the UK skills gap?

The UK skills gap refers to the mismatch between the skills employers need and those possessed by job seekers, particularly graduates. Employers across sectors report difficulties finding suitably skilled employees, impacting productivity and economic growth.

2. Why are universities important in addressing the UK skills gap?

Universities play a critical role because they're responsible for preparing the next generation of professionals. By aligning curricula with industry needs, embedding employability skills, and fostering industry collaborations, universities can significantly narrow the skills gap.

3. Which skills are currently most in demand in the UK?

Currently, the most in-demand skills in the UK include digital literacy, technical expertise (such as coding, cybersecurity, and data analytics), green economy skills, healthcare specialisms, and soft skills like communication, teamwork, and resilience.

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