Sammy Spann

For students navigating the pressures of university life, the right support systems can mean the difference between thriving and merely surviving. This understanding is central to the work of Dr. Sammy Spann, Vice President for Student Affairs & Dean of Students at the University of Toledo.

Today's conversation saw Sammy sit down with Jack Eagle, Co-Host of The Interview, to discuss fostering holistic student support, promoting civil discourse on campus, and embracing innovation in Higher Education (HE).

Sammy's Journey

Jack: Let’s start with a quick introduction to yourself and your institution.

My name is Dr. Sammy Spann. I serve as Vice President and Dean of Students at the University of Toledo. I’m part of the Provost's Office, overseeing the vision for Student Affairs. The University of Toledo, founded in 1872, is a comprehensive institution located in northwest Ohio. It’s known for its strong research focus, particularly in fields like solar energy.

We’re located in Toledo, famously known as “The Glass City,” which complements our innovation in solar energy research. We’re collaborating with local industry leaders like Owens, Illinois, and I’m excited to share that we’re on track to become a Research 1 institution next year. That’s a huge milestone for us. I just hit 23 years a couple of weeks ago. It’s been an incredible journey, and I feel privileged to contribute to this amazing institution.

Jack: What brought you into the world of Student Affairs? 

Well, there is no degree in Student Affairs, so many of us take unique journeys. Mine started in Fort Valley, Georgia. I initially pursued early childhood education, then transitioned to special education, which became a passion of mine. While working in that field, I realized my love for working with children and eventually older students.

I also spent over 12 years focused on international education, traveling to 70 different countries and designing grants for international programs. It was inspiring to see the transformative impact these experiences had on students. That naturally evolved into my work in Student Affairs, where I now have the opportunity to enhance the student experience for all students at a single institution.

Jack: What are some key areas or initiatives you’ve prioritized to support students holistically?

Many students arrive at college thinking they’re here to “find” themselves, but I always say college is about defining yourself. That definition evolves as students explore their passions and develop their strengths. Our role in Student Affairs is to create the conditions for that growth.

One of our standout initiatives is the CASE Center – Center for Advocacy and Student Experience. It’s both a physical space and a concept. On our website, we have a “Report a Concern” tool. If a faculty member or peer notices a student struggling, they can submit a report. The CASE team then coordinates “wraparound resources” to support the student.

For example, if a student is grieving the loss of a loved one, we might notify their professors, send a card to their family, and later check in to see if they need tutoring or other support. It’s about creating a sense of belonging and ensuring students feel supported throughout their journey.

Jack: When it comes to mental well-being, how do you meet students where they are – especially those who may not actively seek help?

That’s a key challenge. Every year, we hold a leadership retreat with 250 student leaders from our top organizations. We invite two current members and one “rising star” from each group. The retreat is an intense 18-hour experience at Kalahari, one of the largest indoor water parks. We focus on leadership training, followed by time to bond and reflect.

This retreat helps us build relationships with student leaders so that when issues arise – protests, events, or concerns – they feel comfortable coming to us. For example, I regularly meet with groups like Students for Justice in Palestine or Hillel to check in and offer support. We also attend their events to show our presence and commitment. It’s all about communication and building trust.

Jack: Civil discourse is a big topic in HE. How do you foster respectful, productive dialogue among students with differing viewpoints?

At the retreat, we teach student leaders how to “lead from behind,” manage challenges, and navigate differences. Back on campus, we support organizations hosting events on complex topics. My team and I attend these events – not just as observers but as active supporters.

We also work with faculty to create educational opportunities. For example, we’ve hosted sessions on what it means to be Jewish or Palestinian, facilitated by faculty who bring historical and cultural context to the discussions. The goal is to create spaces for meaningful dialogue that encourage understanding without escalating emotions.

Jack: Another pressing challenge is engaging students in both in-person and online formats, especially post-pandemic. How have you approached this?

Post-COVID, we’ve seen strong demand for in-person engagement, even with services like counseling. That said, we still cater to online learners. Each year, I send a welcome message to all students – both in-person and virtual – highlighting resources available to enhance their experience. We’re also continuously exploring ways to expand our virtual offerings to ensure accessibility for all students.

Jack: HE can be slow to innovate. How do you ensure that innovation remains part of your process?

Communication is the foundation of innovation. It fosters evolution and impactful change. Take AI, for example. It’s like the calculator when it first came out – met with resistance, but ultimately transformative. We need to stay open-minded, communicate our expectations, and embrace the possibilities.

Jack: Finally, what’s the best piece of advice you’ve ever received in your career?

Communicate. Don’t shy away from hard conversations, even with those who hold opposing views. Just like a muscle grows stronger after being torn, relationships and understanding strengthen through open, honest dialogue.