Vicki Williams

At Old Dominion University (ODU), creating an inclusive and innovative campus environment is at the heart of its mission. Dr. Vicki Williams, Associate Vice President for Engagement and Dean of Students, sat down with Jack Eagle, Co-host of The Interview, to speak about how ODU fosters student engagement, advocacy, and success through a wide range of opportunities and support systems.

From celebrating 20 years of service at ODU to championing diverse initiatives, Dr. Williams highlights the university’s commitment to staying student-focused and forward-thinking. With a diverse student body and over 200 student-led organizations, ODU emphasizes creativity, tradition, and building strong connections to ensure every student feels empowered to thrive.

Vicki’s Journey

Jack: Let’s start with an introduction to yourself and your institution

Absolutely! I’m Dr. Vicki Williams, and I’ve been a part of the ODU community for 20 years – celebrating my anniversary this past August. I currently serve as the Dean of Students and Associate Vice President at Old Dominion University. I hold the Monarch family near and dear to my heart.

Our university is best known for being an R1 research institution with a strong military-friendly ethos and a very diverse student population. I’m especially excited about the level of engagement we offer students, with over 200 student organizations – many of them student-led or initiated. One of my favorite things to promote is the idea that if students don’t see something here, we’ll work with them to get it started.

Additionally, one of our most exciting milestones was the recent integration with Eastern Virginia Medical School this past July. This expansion brings tremendous opportunities for our students, such as career paths, internships, and practicum experiences that will enrich their portfolios.

Jack: What was your journey to this role like?

My journey began as an undergraduate student at Kent State University, where I first got involved in student leadership as an RA. That role opened my eyes to the idea that working in HE could be a career. I loved the RA experience – it was truly life-changing in terms of leadership development.

From there, I pursued a graduate assistantship in the student conduct office, which allowed me to see another side of student development. I started my professional career in housing, where I built a foundation, and over the years, I transitioned through various promotions and institutions. I’ve always focused on roles that kept me close to the student experience.

What I find unique about the Dean of Students role is that it centers on advocacy for students, which requires being deeply connected to them. That’s a responsibility I hold close to heart.

Jack: What is it about ODU that has kept you there for 20 years?

ODU is a relatively young institution, which means we’re open to ideas and innovation while still building our traditions. For instance, during my tenure, our Student Government Association has added several campus traditions. One example is our Big Blue statue in the student union, where students rub its belly for good luck. Another is Reign, our mermaid statue, which has become a popular photo spot.

This openness to change keeps things fresh, and while change isn’t always easy, it excites me to be part of a community that embraces it. I’m also continually energized by the level of student engagement. Even after 20 years, I still encounter new challenges and ideas, which keeps the work dynamic and rewarding.

Jack: How do you aim to promote a unified campus environment?

One key aspect is helping students see their potential through our programs and services. We create opportunities for shared governance so students can participate in planning their experience. Staying connected to the heartbeat of the student body is crucial, as their priorities and attention spans are constantly evolving.

As a strong advocate for student needs, I strive to ensure that policies, procedures, and programs reflect their voices. Relationship-building is also essential – whether through formal committees or informal conversations with colleagues and students. I often bring individual student stories to discussions, connecting them with resources or projects. These informal moments can have the most significant impact.

Jack: What other topics are a big focus for you at the moment in terms of engaging with students?

Freedom of expression is a key focus for us. We have a diverse Freedom of Expression team comprising campus stakeholders. In today’s climate, students have many opportunities to express themselves, but not everyone agrees on how they want to do so.

Through our work, we aim to create safe, welcoming spaces for dialogue. For example, we’ve launched a "Lunch and Learn" series where student groups come together to share perspectives and build connections. Faculty are also engaged with resources to foster open dialogue in classrooms. These efforts humanize the campus experience and build trust, which becomes invaluable during challenging moments.

Jack: How do you engage students in these kinds of non-academic activities?

Engaging students outside academics is definitely a challenge, especially given how many demands compete for their attention. One way we address this is by casting a wide net – working with student organization leaders, advisors, and other campus stakeholders to amplify opportunities.

We’re also diversifying how we deliver programs, using recordings, virtual formats like Zoom, and other modes to reach broader audiences. It’s about meeting students where they are and finding innovative ways to connect.

Jack: How do you open up your department to change and innovation?

My role involves shaping both student experiences and staff development – they go hand in hand. It’s vital to energize staff, as they’re the ones delivering these transformative moments for students.

Creating a team environment where everyone feels safe to share ideas is key. I encourage both staff and students to propose innovative ideas, even if they’re not fully formed. Trying things out, gathering feedback, and iterating are part of the process.

Organizational change is another focus of mine. I’m always thinking about how to prepare teams for change, whether through professional development or mindset shifts. One of my favorite resources is the classic book Who Moved My Cheese? – it’s a great tool for navigating change and staying adaptable.

Jack: What is the best piece of advice you’d pass on to others in the sector?

I have two pieces of advice. For students, I often say, “Get comfortable being uncomfortable.” College is about exploration and growth, which requires pushing past fear or hesitation. On the other side of discomfort is evidence of growth.

For professionals, I recall the advice I received early in my career: “Be 8 o’clock fresh at 5.” It’s a reminder to approach each student or family interaction with the same energy and attention, even if it’s your tenth meeting of the day. Their experience is happening for the first time, so it’s essential to be present and make it count.